Great Product & Service, Customer Approved
Here's just a few examples of customers sharing their positive experiences!
"I have renewed confidence"
Mike, Just wanted to thank you for the kit and all the help and advice throughout the install. We are loading up for our second trip since completing the disk brakes and they work flawlessly! ...I have renewed confidence while towing about 15K trailer down the road!
"Thank you for making this happen"
Preston and Alyssa did a fantastic job, very professional couple and a great representative for Performance Trailer Braking. Thank you for making this happen. ?
"Wow, what a difference!"
Just finished having Disc Brakes installed yesterday by "Bill" the installer for Performance Brakes. Wow, what a difference! After completing yesterday we left on a 175 mile test journey. Drove two lane twists, small towns, and freeway. The braking ability is much more than I expected. During my test ride with installer he had me do a hard brake situation going about 25 mph and we came to a stop in about half the distance of my old brakes. These brakes give you a lot of comfort when driving knowing I can stop quickly if needed. Interestingly, the old brakes which we took off only had about 8k miles on them and the pads were half worn and the electromagnets were badly worn on two of the wheels. Granted we do more two lane twisty road driving than freeway driving. Bill the installer was very meticulous about his work and in addition found some wires that weren't crimp right (not related to brakes) and fixed them without saying anything until he was done. I would recommend him without any hesitation for Brakes and suspension work. I will report back if there's any change after our 175 mile trip home tomorrow.
NROA Forum Member
"Fantastic to work with"
I just wanted to send you a message saying how fantastic your disc brake conversion is and works. We had done a small local trip with the brakes installed in May which they worked great. Yesterday we did a 400 mile trip down the east coast and it totally made a huge difference...no worrying about having to stop in a hurry if needed! Which did happen on the New Jersey Turnpike, night and day difference! Thanks again for all the help with getting us new springs and equalizers as well. All is in good shape now!
You folks are fantastic to work with and your products you sell are fantastic as well!
"The whole experience was exceptional"
Today John and Barbara came to our home in Virginia and installed the disk brake system. It was an exceptional installation. The equipment is very high quality. John and Barbara are a terrific team. They showed up on time, went right to work, and displayed why their experience and expertise has made them the best. John and I took our truck and camper for a test/adjustment drive to ensure all was well and adjusted. The whole experience was exceptional.
Feel free to use me as a reference for Performance Braking and their ace installers.
"We are happy campers"
Thank you for the professional installation of my new disk brakes. Preston installed them on 12/30/2019 and the next day traveling thru Dallas/Fort Worth we had three occasions to stop quickly with confidence on 35W. We pull 15,000 miles a year thru mountains and flats. I now relax behind the wheel pulling our 40 ft 16,000 lb 5th wheel. We are happy campers, Dump those drum brakes for disk brakes. Thank you to your entire team in Norman, OK. My old drum brakes always felt like the trailer was pushing the truck when I stopped. Now I feel like the trailer and truck stop together with no feeling of being pushed. You have to remind yourself the trailer is still back there.
Gil and Sandy Palmer
"Highly recommend all of them"
We had Performance Trailer Braking install the Road Master 8k Comfort Ride Slipper Spring Suspension, disc brakes and a Moryde Pin box. Very nice upgrade. Kelly and Michael are true professionals!! They answered ALL my questions and there were many. Great working with them! I can't say enough good about Preston and Alyssa and how knowledgeable they are about what they do. We felt very comfortable with them. Did all the work in 1 long day. I would with out a doubt highly recommend all of them to anyone and everyone.
Bob and Leanne
"Nothing but praise"
I wish to thank the entire PTB team for their professional service. From the initial set up of parts needed, ordering and shipping and finally the installation yesterday by Josh and Heather, I have nothing but praise for Performance Trailer Braking. Thank you for living up to your superb reputation.
"The brakes really work!"
Just a thank you -- shout out: the brakes really work!...On the trip north, we got into a situation that required me to perform an emergency stop. Boy, did those brakes stop. Literally locked up the wheels on the RV. Tires were actually smoking from skid-burned rubber. I'm pretty sure if I still had the electric drum brakes, I would have rear-ended someone. Thanks for a great system and an great installation.
"...Recommend Performance Trailer Braking"
I just wanted to tell you the brakes are all installed and tested. They work great and I am very happy with them. Also I want to commend John and Barbara. They were a very professional install team. They knew what they were doing and knew the product perfectly.. They were very friendly and answered all my questions. I would highly recommend them to anyone interested in putting on these brakes. Thanks for your great service, if anyone asks me about brakes I will gladly recommend Performance trailer braking for the job.
"Truly one of a kind amazing people!!!!"
I just wanted to take a minute and thank you for all your help getting this done but most importantly I wanted to really thank you for setting us up with John & Barbara for the install.
Professional, polite, fun, knowledgeable and just simply decent people doesn’t even to begin to describe them. Your company is truly blessed to have them!! What an amazing team they are.
They both explained every step of the way what was going on, explained every part being used and it’s purpose. We left for a couple hours during the install and our campground neighbor was totally impressed that even while we were not there they kept working and never missed a beat!!!
After the install was complete John & Barbara hung around for a while going over everything and making sure I had no questions. I’ll be honest.. I’m not the most mechanical person and John made sure I understood everything and the proper way to maintain it as well as making sure I had all their contact information if I ever needed anything or had a problem or questions!!
Truly one of a kind amazing people!
Don & Gayle Huggans
"Second to None...."
Josh and Heather arrived on time and after we introduced ourselves to each other they got right to work
They are a great team working together seamlessly and in sync with each others needs
Their professionalism was second to none and gave me some tips to help with the CRE 3000
We also talked about the cross member for me and I will be doing that hopefully this fall or early next spring
Again, Josh and Heather are FIRST CLASS!!!
"Quick & Efficient"
You guys rock!! Installed all new suspension and brakes and couldn’t be happier! I pulled it last night and it is night and day.
Thank you for the quick ship and efficient transaction.
"Very impressed with the new disk brakes"
Wow! Josh and Heather finished little after noon today. Heather and I test drove my TV with the trailer in tow and I am definitely very impressed with the new disk brakes. I love them and am anxious to get a full test in on the highway. I am sure I will love them. And I cannot say enough about Josh and Heather - they were total professionals and were attentive to every detail. I would have NO question about recommending their services to anyone!. Thanks for using them!
"After the Sale..."
I would like to thank-you for all the assistance that I received after the sale of the brake conversion Kits. The brakes are working great.
"Great installation job"
Just wanted to give you some positive feedback. I'm pleased with how the disc brakes have been working. They have a smoother engagement feel compared to the old ones. I haven't experienced any trailer brake error messages, which is really great. I haven't had to make any panic stops yet, so can’t comment on that. I've put about 1200 miles on the trailer since getting the disc brakes.
Thanks again for the great installation job.
"Thanks again for the great experience!"
It has been an awesome experience thanks to you, Michael, Preston and Alyssa. After finishing a conference call about 10:00 AM this morning, I hooked up the RV and pulled it on a 60 mile round trip just to check it out. WOW! Huge improvement in ride and the brakes are phenomenal! We have our first trip with the new setup next week. Looking forward to that more than ever!
I never shared the following story. My neighbor at the storage facility installed disc brakes on his Grand Design toy hauler. He recommended a company in Weatherford, Texas. I made three attempts to set up an appointment over the last 5 months. Each time something on their end came up that changed that, or they were incomplete in details requested.
This is when I went to Utube and discovered Performance Braking. I was shocked and very pleased when I found out that your installers come to us. The other company required two days with the RV after I delivered it. I was even more shocked to find a company that responds to questions after hours like Michael did, even when it was my mistake that led to that need.
Thanks again for the great experience! I will not hesitate to share that experience with others when the opportunity presents itself.
Highland Village, TX
"Love the Brakes!"
Love the brakes by the way. Easy install and after about 5 months of use these are worth every penny.
"Thank you all"
Just wanted to give a shout out to the installation team that works through your company, Josh and Heather Shrader. They installed my brake kit today on my 5th wheel trailer. They were both very professional, they both took time to explain what they were doing and invited me to ask any questions that I might have. Their work was done in a timely manner and when they were done their work area was left clean and all old parts were placed in one spot with all cardboard for easy disposal. It was a real pleasure to have met them both. And by the way, the new disc brakes are awesome! Thank you all.
"...Promptly and was professionally done."
Josh and Heather were outstanding. The job was completed promptly and was professionally done. The routing of the lines was better than OEM quality. I am a very picky person when it comes to who works on my equipment and I do not give praise without good reason. I would not hesitate to recommend them to anyone looking for a new braking system.
Thanks to everyone at your organization for a very smooth transaction and install.
My wife and I would like to thank you for your time and effort to get your product installed on our 5th wheel RV. The difference the disc brakes make is simply amazing. In addition to expressing my appreciation to Performance Trailer Braking, I need to thank you for linking me up with Dennis Hageman, Sonchaser RV, to do the installation. He made the process simple and our time at his place was wonderful. To be able to park the rig and stay there while he worked his “magic” is not typical.
Now that we’re back on the road, we’re able to experience the results of our upgrade. The only word I can think of to describe the difference is “unbelievable”. The stopping power in the new disc brakes is so much better that it takes the stress out of pulling the RV. When I apply the brakes now it’s almost as if I didn’t have the trailer behind me. I also feel much more confident with the upgraded suspension components.
I also can’t say enough about Barbara and John Alinger, our installers. They we’re so friendly and hard working. They had the upgrade done at the rally in about 4 hours then took a test ride with us when we were leaving to be sure everything was working well. They are great ambassadors for your company and products.